FAQ

How long does shipping take? 

All domestic orders are shipped via USPS Priority Mail (1-3 business days once processed). Due to the influx of orders from drops and current COVID-19 restrictions, orders may 7-28 business days to ship. You will receive an email with your tracking number when your order has shipped. If your order status says pending, no action is needed. International orders are sent using various services and this will be denoted on your order shipping confirmation with how to track.

 

How do I track my order? 

Once you have received an email that your order has shipped, you can either track it through the link in your shipping confirmation email.

 

Where will my items ship from? 

All orders are shipped from Louisiana, US. 

 

Does THE SZNS accept returns? 

We do not offer returns or exchanges under any circumstance due to the nature of our drops and the limited quantities available. 

 

When is the next release? 

Our drop dates are announced via multiple channels. The best way to stay up to date is to follow @theSZNSshop on Instagram or @theSZNSshop on Twitter. 

You can also subscribe to our email list on our home page to be notified.